My background

James O. Herrick
Technical Project Manager
 

Experience

Senior Technical Project & Solutions Manager

January 2012 – Present
Technical Project management experience with translating technology and business requirements into actionable plans and implementation results, with service development and planning. Coordinated service partner relations and management while engaged on multi-level service offerings.
Technical Project and Services pre-planning and on-site implementation of comprehensive design and datacenter integration projects. 
Provide Technical Project Management and direction while overseeing infrastructure transitions, technology and A/V integration to NCSU Institute for Emerging Issues in the Jim Hunt Jr. Library. Coordinated with and served as single point of contact to NCSU Office of Information Technology departments.
Provided Technical Project Management and direction to US Army/HP Federal, Interior Systems Inc., Bass Pro Shops and eCommerce. 
Provide SME solutions and integration knowledge as well as pre & post sales support to the nationwide account management team. 
Provided Operational on-site training to commercial customers as part of "turn key" projects across the country. 
Provided complex system designs and integration of over 300 HP Blades and Enclosures as well as ISS servers to military operations and commercial enterprise customers. 

Senior Integration and Solutions Manager

July 2004 – September 2012 (8 years 3 months)
Senior Integration and Solutions management experience with translating IT and business requirements into actionable plans and implementation results, with service development and planning. Coordinated service partner relations and management while engaged on multi-level service offerings.
Technical Project and Services pre-planning and on-site implementation of comprehensive design and datacenter integration projects for Interior Systems Inc., Bass Pro Shops, and eCommerce Inc. 
Provide SME solutions and integration as well as pre & post sales support to the nationwide account management team. 
Supported internal Government practices with pre sales, design and demonstration opportunities on product offerings aimed at DoD/US Army and translating those business needs into technology solutions. Provided Technical Project and Product management of intricate design and quality. 
Provided on-site training to US Army personnel across the country focusing on our unique solution, Microsoft Technologies, blade technologies and HP server equipment.
Provided Operational on-site training to commercial customers as part of "turn key" projects across the country. 
Provided complex system designs and integration of over 300 HP Blades and Enclosures to military operations and commercial enterprise customers. 
Supervised corporate Information Technology operational direction and maintenance.
Administer and maintain corporate and development Microsoft & VMware environment of Microsoft AD, Exchange 2003/2007, VMware 4.x cluster and HP SAN storage.

Technical Project Manager/ Senior Solutions Engineer

August 2001 – July 2004 (3 years) 

Provide Technical Project Management for IBM PSG to their customers, such as Dow Chemical, Israeli Ministry Of Defense and Fortune 500 companies. 
Developed and validate solutions for their Fortune 100 Customers.
Managed the technical process between the internal departmental stages for custom deployment projects. 
Documented first and second stage phase custom configuration procedures for IBM PSG manufacturing. 
Provided configuration and product consulting to IBM commercial and educational customers.
Provided detailed training to new engineers, on procedures, protocols, and technical aspects of the high level projects.

Senior Solutions Engineer/ Operations Specialist

Interpath Communications

December 2000 – May 2001 (6 months) Morrisville, NC

Microsoft Server operations Administrator for data center environment.
Provided critical operational assistance to hosted and CoLo customers.
Datacenter management and maintenance, and first line on-call support for NOC.
Responsible for entire enterprise server systems and hardware maintenance.

Senior Solutions Engineer

BB&T Bank

May 1999 – December 2000 (1 year 8 months) Charlotte, North Carolina Area

Novell administration and Microsoft domain administrator for Branch Automation.
Provided operational support to SE region branches.
Coordinated support to 3rd party operations support vendors.
Microsoft and Novel datacenter management and maintenance and on-call support.
Responsible for entire enterprise server systems and hardware maintenance support.
Evaluate, design and implement server solutions.

Lead Microsoft Network Designer/Senior Solutions Engineer

Duke Engineering & Services

April 1995 – May 1999 (4 years 2 months) Charlotte, North Carolina Area

Lead Microsoft network designer and integration professional of the Microsoft domain and server infrastructure.
Primary Domain Administrator providing direction for corporate server support team.
Managed conversion from Novel 3.x server infrastructure to Microsoft domain model and design.
Corporate support team lead providing direction to desktop and application issues and resolution.
Responsible for entire enterprise server systems and hardware, including desktop support.
Evaluate, design and implemented system solutions.
Administered I/T operational direction and support.

Senior Solutions & Project Engineer

Bannex Corporation

January 1993 – April 1995 (2 years 4 months) Charlotte, North Carolina Area

Solutions & Project Engineer over the "personal computing solutions" team to First Union National Bank headquarters. I was able to translate technical projects and business requirements into actionable plans and implementation results.
Senior Solutions Engineer to the First Union National Bank executive team for computing solutions.
Point of sale troubleshooting and maintenance to Fortune 500 retailers.